How do I return an item?

Refund/Return Policy:

Thank you for your order. We at Midwest Military consider it a privilege to service this order and to provide you the best service possible. We ask that you please follow our company policy concerning returned goods.

• The return of any item must first be approved by a representative of Midwest Military.

• A copy of the original invoice must accompany any shipment containing returned goods.

• An explanation as to the reason an item is being returned must be written or attached to the copy of the invoice accompanying the shipment. Also who authorized the return and the date.

• Midwest Military reserves the right to charge a 15% restocking fee on any item returned without prior approval from our representative or on all shipments of returned goods resulting from errors in which Midwest Military is not at fault.

• All shipments of returned goods are to be freight prepaid.


Adherence to the above procedures will facilitate the insurance of any credit due or the shipment of a replacement part.

Thank You.

CLAIMS: Claims for damages in transit are to be filed at once with the carrier. Shortage claims must be made within 5 days after receipt of goods.